P.O Box 232674 – DIP, Dubai, UAE

Email:   mittal08@eim.ae

Call us:  04 880 0225

Company Policy

One of the keys to Mittal’s success is embedded in the system of work, which is captured in our Operations Manual. This manual clearly sets all roles and responsibilities, methodologies and processes, and sequence of work starting from project inception up to the final stage of handing over an operating facility. Our system is characterized with structure and clarity to guide our teams’ actions, and also flexibility to promote innovation among them.

The key processes that Mittal undertakes to reach successful delivery are shown in the Figure below. 

Our Workflow

Mittal’s departments work together as a team to ensure successful completion of all stages and processes leading to the final one of handing over as it is elaborated in the illustration below. 

Department Roles

1. Engineering departmentThis department includes a team of structural and architectural engineers, and project managers. In the early stages of concept design, the involvement of the architectural engineers is key because they aid the client in developing their vision and defining their ideas. With the project’s concept set, the preliminary design stage begins with the architectural and structural engineers working together to reach the final design that is influenced by the project manager’s input and experience. After receiving necessary approvals, the team issues “For Construction” drawings to start execution under the supervision of the project manager and team of site engineers. During this process, the construction team is also responsible for the preparation and revision of detailed “Shop Drawings”. After construction is finalised, the handing over stage follows in which the engineers have to produce “As Built” drawings, and supervise the production of “Maintenance and Operations Manual”. Along all of these stages, the assigned engineering team will be responsible for acquiring regulatory approvals and necessary permits from local authorities.
2. Estimation DepartmentThis team works in coordination with other departments to supervise bidding when applicable, and provide estimations of costs and quantities. During the early stages, this team is responsible for providing the client with an estimated cost of the project. In the preliminary design stages, they are responsible for the production of Bill of Quantities (BOQ) with all of its associated details.
3. Contract management DepartmentThis department is responsible for setting, preparing, and revising all contracts between Mittal and other parties including subcontractors, suppliers, and clients. They work under integrity principles of maintaining all rights.
4. Procurement DepartmentThis department is characterised with technical and social competency as they are responsible for developing Mittal’s network by forming relations with the supply market, while understanding the technical requirements. Their scope of work requires coordination with other departments, clients, and supply market. They are responsible for proposing materials that comply with specifications, and aiding clients in selecting the most appropriate option. Their knowledge of the market aids them in finding the right suppliers that for example are qualified and financially secure, and acquiring the best prices based on comparative studies. This team’s role extends from the preliminary design stages to the end of the construction phase.
5. Planning DepartmentThis department integrates the input of different departments into a schedule, which shows the duration needed for a project’s completion based on a determined sequence of activities and their time frames. This team’s role is also to update projects’ schedules, track progress in projects, and notify parties of any delays. If delays are found, the team has to identify the source, assess the impact on projects, and provide action plans.
6. Human Resources (HR) DepartmentWithin projects, this team is responsible for managing all issues of human capital and recruiting needed personnel. Their recruitment policies comply with Mittal’s standards of acquiring the best and most qualified talent. This department also manages the matters of Mittal’s employees, and ensures their continuous development through training opportunities.
7. Logistics DepartmentThis department is responsible for optimising a site’s logistics by studying each project’s conditions, and devising an optimised logistics solution. Their role involves planning the placement of site facilities, and coordinating the movement of people, materials, and mainly equipment in projects.
8. Cost Control DepartmentThis department is concerned with managing, controlling, and planning the financial matters of projects. They monitor the costs of each project, and ensure that the assigned budget is not exceeded.

Health, Safety & Environment Policy

Our Health, Safety, and Environment (HSE) Plan is set according to the United Arab Emirates’ laws and regulations, codes of practice, and relevant international standards. These standards that Mittal complies to include OHSAS 18001 regarding occupational health, and ISO 14001 regarding environmental management. The HSE plan is set to capture the principles that are of paramount importance to us in Mittal. 

In this context, our main goal is to create a safe and healthy working environment that is free of accidents for our on-site and off-site teams, parties we work with like subcontractors, and the public. To achieve this, we work closely with our clients, subcontractors, and suppliers to set, improve, and maintain HSE policies across activities in all projects. These HSE policies are integrated with quality policies that comply with ISO 9001to reach our greater goal of achieving client satisfaction.

HSE Planning Mechanism

In Mittal, we recognize that our HSE plan needs to be flexible and robust as it should be adapted to the differing aspects and conditions of each project. This is done through a guiding framework for developing a HSE plan that highlights the common and routine risks among projects, while also accounting for the varying parameters. This framework is integrated with risk management to identify by the beginning of each project all possible HSE issues and risks along with their likelihood of occurring, and possible consequences of them happening. Accordingly, a HSE plan is put in place to eliminate or reduce these sources of risk in relation to occupational health, safety, and the environment. This plan can fulfill its purpose by guiding employees’ actions within their respective occupations. We believe that reaching our goal of a safe working environment is only doable with proactive management behavior that we instil in our teams along with effective communication. We also reinforce these safety values in our team at all levels by periodically inducting them, and keeping them updated with the latest policies and rules. To maintain our HSE plan, we conduct periodic audits and management reviews to analyze all HSE issues that were recorded and monitored across projects. This is essential to control how activities are conducted, and prevent the reoccurrence of previously reported issues. This plan is inclusive of working equipment and hazardous material that need to be carefully handled and monitored to minimize impacts on people and the environment.